Pain Free Fitness Pty Ltd – Digital Program Waiver and Release By purchasing or using any Pain Free Fitness Pty Ltd online program, e-book, or digital training product, you acknowledge and agree to the following: Voluntary Participation You understand that all content provided by Pain Free Fitness Pty Ltd is educational in nature and that you are choosing to participate voluntarily, taking full responsibility for your own health and safety. Not Medical Advice Pain Free Fitness Pty Ltd, its owners, coaches, and affiliates are not medical professionals. These programs do not diagnose, treat, or cure any medical condition. You are encouraged to consult a qualified healthcare provider before starting any exercise, rehabilitation, or nutrition program. Assumption of Risk You accept that exercise and physical activity carry inherent risks, including muscle soreness, joint pain, or aggravation of existing injuries. You accept full responsibility for any injury or damage that may occur. Release of Liability You hereby release and hold harmless Pain Free Fitness Pty Ltd, its directors, employees, contractors, and affiliates from any and all claims or damages arising from your participation in any Pain Free Fitness activity, program, or material. No Guarantees Results vary based on individual effort, health status, and other factors. Pain Free Fitness Pty Ltd makes no guarantee of specific outcomes. Digital Product Policy All programs and e-books are digital products and are non-refundable and non-transferable except in rare cases such as duplicate purchase or technical error. Acknowledgement By ticking the box below and proceeding to purchase, you confirm that you have read, understood, and agree to this Waiver and Release and that you participate entirely at your own risk. Refund Policy – Pain Free Fitness Pty Ltd Effective Date: 23/10/25 Thank you for choosing Pain Free Fitness Pty Ltd. We take pride in providing high-quality digital programs and eBooks designed to help you move and feel better. Because our products are digital and instantly accessible, please review our refund policy carefully before purchasing. 1. Digital Products All purchases made through Pain Free Fitness Pty Ltd — including eBooks and online programs — are considered final once your payment has been processed. Due to the digital nature of our content, we do not offer refunds or exchanges simply because a customer changes their mind or fails to use the product. 2. Exceptional Circumstances Refunds may be considered only in rare cases, such as: Accidental duplicate purchases, or Technical issues that prevent access to the program or file, which cannot be resolved by our support team. In these cases, please contact us within 7 days of purchase at admin@painfreefitness.com.au with your order details. 3. Product Access All customers are responsible for ensuring they have the appropriate technology and internet connection to access their digital purchase. Pain Free Fitness Pty Ltd is not responsible for issues arising from incompatible devices or user error. 4. Intellectual Property All content, videos, and materials provided in our programs and eBooks are the intellectual property of Pain Free Fitness Pty Ltd. Redistribution, copying, or sharing is strictly prohibited. 5. Contact For any support or exceptional refund requests, please email: tristan@painfreefitness.com.au